|To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.Ability to communicate effectively, both verbal and in writing.
Ability to gather and analyze statistical data and generate reports.
Knowledge of reporting methodology, principles and procedures.
Ability to prepare reports and presentations.
Record maintenance skills.
Ability to design/generate and implement systems necessary to collect, maintain, and analyze data.
Skill in the use of computer and related software. Including a working knowledge of Microsoft Excel and other Office applications.
Experience and proven ability to generate and analyze performance data of the account(s).
Proven ability to prepare and present reports accurately within set deadlines.
Strong planning, time management and organizational skills.
Recover quickly from set backs.
Highly motivated, self-starter with a commitment to see proposals/reports through to their completion and effective maintenance of the same.
Display a high level of professionalism, integrity, and maturity.
Polished and poised. Project energy, self-confidence, authority, and enthusiasm.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to speak and/or listen. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.
Employees are required to maintain compliance with SYKES safety, security, and privacy programs. Additionally, all employees world-wide are responsible for being an active participant in the SYKES safety, security and privacy programs to protect SYKES’ business operations, facilities, and physical and intellectual property and to ensure a safe and secure working environment for all SYKES’ employees.
Sykes Enterprises, Incorporated is firmly committed to conducting business in compliance with the letter and spirit of the law and other accepted standards of business conduct as reflected in the company’s policies. Employees are encouraged to observe the highest standards of professionalism at all times, and are expected to adhere to the SYKES Standards of Conduct for Compliance and Integrity (www.sykes.com).